Privacy Policy

Privacy Policy — Feaster Pizza Sahiwal

Effective Date: January 1, 2026
Business Name: Feaster Pizza Sahiwal
Address: Palm View Market, Main Madhali Road, Sahiwal, Punjab, Pakistan
Contact Email: feasterpizza@gmail.com.pk
Contact Phone/WhatsApp: 0309 6664477
Website/App: To be launched 

1. Introduction

At Feaster Pizza Sahiwal, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share your data when you use our mobile app, website, dine-in services, delivery, and other digital platforms (“Services”). By using our Services, you consent to the practices described here.

2. Information We Collect

2.1 Personal Information

We collect information you voluntarily provide when you:

  • Create or update your account.

  • Place orders or save delivery addresses

  • Contact customer support

  • Provide feedback

This may include:
▪ Full Name
▪ Email Address
▪ Phone Number
▪ Delivery Address
▪ Order History

2.2 Automatically Collected Information

When you use our app or website, some technical data may be collected automatically, such as:

  • Device type, OS, app version

  • IP address

  • Usage data (pages/screens visited, timestamps)

2.3 Location Information

With your permission, the app may access your location to accurately deliver your orders.

3. How We Use Your Information

We use your data for the following purposes:

  • To process and fulfill your orders.

  • To manage your account and customize your experience

  • To communicate order status, updates, and offers (if opted-in)

  • To improve our Services, app & customer experience

  • To comply with legal obligations and internal business purposes

4. Data Storage and Security

We implement reasonable technical and organizational measures to protect your personal data from unauthorized access, loss, or misuse. However, no method of transmission or storage is 100% secure.

5. Sharing Your Information

We will never sell or rent your personal data. We may share information with:

a. Service Providers & Partners
For delivery coordination and secure processing to fulfill your orders.

b. Legal Authorities
If required by law, court order, legal process, or to prevent fraud or harm.

6. Cookies and Similar Technologies

Our website/app may use cookies, pixels, and similar tracking technologies to improve performance, analytics, and user experience.

7. Children’s Privacy

Our Services are intended for users aged 13 years and older. We do not knowingly collect personal data from children under 13. If we learn that we have collected such information, we will delete it promptly.

8. Your Rights

8.1 Access & Correction

You may view or update your account information at any time from your account settings.

8.2 Data Deletion & “Right to be Forgotten.”

You have the right to delete your account and all associated personal data.
How to delete:

  1. Open the app

  2. Go to My Account / Profile

  3. Select Delete Account

  4. Confirm your request

Once confirmed, your account and related personal data will be permanently deleted from our systems unless we are legally required to retain certain records (e.g., financial, legal compliance). 

9. Data Retention

We retain your personal data only as long as necessary to provide Services, comply with legal obligations, resolve disputes, and enforce agreements. Inactive accounts may be archived or deleted based on retention schedules.

10. Third-Party Links

Our Services may contain links to third-party websites or services not controlled by us. We are not responsible for their practices or privacy policies.

11. Changes to This Policy

We reserve the right to update this Privacy Policy from time to time. Significant changes will be notified by updating the Effective Date and posting the revised version on our website/app. Continued use after changes means you accept them. 

12. Contact Us

If you have questions, concerns, or requests regarding your personal data or this Privacy Policy, contact us:

📧 Email:feasterpizza@gmail.com.pk
📞 Phone/WhatsApp:0309 6664477
📍 Address: Feaster Pizza, Palm View Market, Main Madhali Road, Sahiwal, Pakistan